Responsible Gambling at Lucky Touch Bingo Casino
At Lucky Touch Bingo we take player safety seriously. We are committed to helping you keep play fun and controlled, and we provide clear tools and guidance so you can manage your activity. This page explains the protections we offer, how to use our control features, and where to get extra support if you need it.
Our approach to safer gambling
We work to prevent harm by promoting responsible play and by giving you practical controls. We aim to balance a straightforward gaming experience with measures that reduce risk, including age and identity checks, account monitoring and easy access to self-help tools. If you ever need assistance, we encourage you to contact our support team for a discreet conversation.
Activity-control tools
You can use a range of in-account controls to limit play and spending. These are accessible from your account settings or via customer support and are designed for immediate use.
Deposit limits
Set daily, weekly or monthly deposit limits to control how much you add to your account. These limits can be reduced instantly by you and increased only after a cooling-off period, so you stay in control of your spending.
Loss limits
Loss limits let you cap the amount you can lose over a chosen period. This helps manage risk during stretches of poor results and prevents chasing losses.
Time limits and session reminders
Use session reminders and time limits to manage how long you play. You can set reminders that alert you after a set time, or impose daily or weekly play limits to encourage breaks and healthy habits.
Account breaks and self-exclusion
If you need a longer break, choose a temporary time-out or self-exclusion. Account breaks can be for hours or days; self-exclusion blocks access for months or longer and can include blocking marketing contact. For self-exclusion or if you need help setting options, contact our support team and we will assist promptly.
Recognising signs of problematic behaviour
Be aware of common indicators such as: increasing time spent gambling, chasing losses, neglecting commitments, spending more than planned, borrowing to gamble, or feeling anxious about play. If you or someone you know shows these signs, take action early.
Tips for maintaining control
- Decide a budget before you play and stick to it.
- Use deposit and loss limits to make sticking to that budget easier.
- Set regular breaks and use session reminders.
- Avoid gambling when stressed, tired or under the influence of alcohol.
- Talk to someone you trust if gambling stops feeling like a choice.
Professional help and support organisations
If you need further support, organisations such as GamCare and BeGambleAware offer confidential advice, counselling and self-exclusion services in the UK. For help setting any of our tools or for a confidential discussion about your account, please contact our support team through the site.